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Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"Just a perfect experience. Went to Yankee, they wouldn't give me a price on my trade without committing to buy a bike. Went to Gengras and was offered an out the door price on a new bike - or a check for my bike. It was a great deal - and it is a great bike. Thanks Dave and Lauren!"
By: David     Simsbury,CT
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"I purchased a 2003 Ultra Classic over the winter. My experience from the initial contact with your salesman Paul thru the the actual purchase was very professional, with no pressure. I had been watching pricing for over a year, and felt Gengras was very competively priced even against private sellers. I have dealt with the parts department previously, and there knowledge and helpfulness allow me to feel confident I made the right decision to purchase my newest bike from a great organization, from sales to service. I say this with 35 years of riding experience."
By: Bob    Vernon,CT
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" I purchased a 2002 Harley Roadking from Gengras in Nov.2008, My salesman Greg was outstanding, extremely helpful, and very insightful. I would also like to say that even after the sale, I have recieved exceptional help from Greg and Jason in the service Dept. This was no small purchase for me as I am a single dad raising two school aged children and with a purchase of this magnitude I was left with a sense of security from the whole Gengras staff during and after my purchase.I will continue to do my motorcycling business with Greg and the Gengras staff. Greg, Thank You for everything, I love my purle roadking. Your Customer for Life, Edward Landry"
By: Edward    Glastonbury ,CT
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"To whomever read this email, please pass on to ALL employees at your dealership, including the the Gengras family. Another year have passed, and your dedicated service, attitude, proffesionalism exceeded our expactations ( excuse my Norwegian/English) We will not mention any names who really make a difference, because you ALL DO. Service, Parts, Clothes, all departments. We feel like part of a family, like no other dealership can offer. When Renata and I walk in, we are on first name with EVERYBODY. I call from overseas, and they put me trough to the right person immediatley. Thats what I call TOP SERVICE. The Gengras family should be really be proud to have such dedicated staff on their payroll. They should use you as an example to improve their car dealerships and the other motorcycle shop up the street to same level of customer satisfaction, All the best Frank and Renata "
By: frank    new britain,CT
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"I retired from motocross and bought a harley in may. I went to every dealer in ct and checked them out the shop the sales floor the showroom bikes, I have concluded that Gengras is the place I will be taking my custom for service. Everytime I have walked into your facility the greeter has always smiled and greeted me with a freindly hello can we help you find something. I am always impressed when I come to gengras,I am pretty hard to win over but you all at Gengras just make me melt in your hands like butter. My custom sporty will be needing a spring tune up and I will be bringing it in sometime in january maybe sooner if i can get a free moment other than the weekend. All the other HD dealers are great as well not to take anything away from them but when I sat down and compared my good and bad things about each Gengras wins in my book.Keep up the Great work,Keep selling bikes,Keep smiling I will see you soon. Kind Regards, Bradford Finni AKA XMXR "
By: Bradford     manchester,CT
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"WOW what can I say I just love my 06 Custom Road King (Goldie), She's my 1st HD not to mention my 1st bike all together... I have wanted a Harley since the early 90's but being in the military & on the go, I figured I'd wait until I retired and no longer moving around.. You guys @ Gengras have been wonderful to me.. I had been actively looking for 2 years, not knowing much about the different models Jan (I am so sorry he's gone) was instrumental in my purchase. He taught me about different models, & lead me to the Custom (sits lower for my shorter legs). Originally I wanted a Fatboy but I am happier w/ the Road King. Thanks Much to Jan and also Mark who ran my #'s.. After my purchase I said to Jan ""Finally" he laughed in his deep Jan voice and said yea it only took 2 years..!! We both laugh (nice moment)... Not to sell anyone short Mike (GM) who worked out the final deal... Thanks Mike!! Doug, Greg,smiley Steve & not to mention the girls... Brooke,Pam & Hollie they are the best...... All I can say is I have waited a very long time to purchase a HD and I am glad that I found mine @ GENGRAS Thanks Sincerely, Sezinando 11/08"
By: Sezinando    Bloomfield,CT
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"Purchased new FXDSE. My salesman Doug Horan was great, very helpful, thorough and well informed. Everyone was friendly and helpful. I would recommend Gengras to others as I had a great experience purchasing my Harley. "
By: Derek     Bristol,CT
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"Just purchased a 2008 Ultra Classic Ann. Special after a long 2 years of frequent visits to Gengras, TSI and Brothers. Never felt rushed or pressurred by Jan, Doug or Mark to make a decision. Gengras gave me the best price on a 2008 leftover and I am anxiously waiting to ride it home. Have not dealt with service or parts departments but know that I will be pleased with them when the need arises. "
By: Rich    Middletown,CT
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"I had previously delt with another HD when I purchased my Sportster and NOT HAPPY with them. When I walked into Gengras I was instantly greeted and when I traded in my HD there they treated me as if I was there only customer. They were wonderful to work with, and as a female and knowing what I wanted, they didn't look down at me. From beginning to end were great. Now when I walk in they greet me by name(can you believe that) and ask if all is great and how is the bike. What more could a person ask. There parts dept. is also A plus. Why should a person want to do business with any other dealership? Thank-you all at Gengras for making me so happy. "
By: Linda     PLANTSVILLE,XX
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"Paul and Greg were the best...very professional, very knowledgeable. I tried to buy from my "neighborhood dealer" who wanted to charge me $2K more! (my second bike from them.) Fool me once...Glad I made the trip! Thanks guys. Alan..."
By: Alan     Bristol,CT
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"Went to Danbury, went to Yankee, went to Brothers, went to bridgeport (twice, they were pretty good) bought from Gengras because of the attitude of everyone. After being in sales for 35 years, I appreciated the class exibited by both the salesperson and the sales manager. very pleased Craig Pringle"
By: craig    waterbury,CT
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"Your parts dept. is truely amazing! I've been to other HD dealers for parts/accessories..."we can order it", Gengras.. "we've got it in stock". This has happened to me 2-3 times. When I was looking to change my handlebars on my 05 Road King Classic, Steve brought me out to the sales floor where you had a used Road King w/switched out bars on it for me to try, and let me behind the counter to a large rack of bars that also included a selection of aftermarket branded bars too! When I was looking for a set of optional mufflers, Shane took me outside to listen to a set he had on his bike. My cousin was up from FLA last year w/his Road King, his highway peg broke off the crash bar. He needed it now, and was prepared to buy a complete set since his were aftermarket. Your parts dept. not only had the same brand but had just the one part he needed w/o buying the complete set! I tell everybody about your great parts deppartment! Ron Higganum,CT "
By: Ronald    Higganum,CT
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"I can't thank the staff enough for helping me purchase my first Harley! Greg in Sales was a huge help and made me feel very comfortable with no pressure at all. Mark in financing - thank you for doing what you do best and helping me understand all the numbers! I will definitely be recommending Gengras to everyone I know!"
By: Anonymous    Portland,CT
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"I traded in my 2006 Fatboy to purchase a Electra glide standard at Gengras and had great service. From the salesman to the whole staff in general were great to deal with. I was a customer and have experenced gengras service after a friend told me to stop by and see for myself the service you get at gengras in comparison. I am now a gengras customer and look forward to future vists and purchases."
By: Anonymous    Tolland,CT
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"I would like to take this opportunity to tell you what a wonderful staff you have. I frequent the Harley shop and feel very comfortable there. In fact, I love going there. The girls in clothing and accessories are wonderful! They always go out of their way to assist me. I also go to the Ducati shop where Nicole is always very helpful and pleasant. The guys in parts (Harley and Ducati) have always been very helpful and pleasant. They all keep me coming back! I have purchased 2 bikes there in the past 18 months and am contemplating another motorcycle purchase. This is where I want to buy. Your sales guys have been great to me also. I have worked with Ed(Stuck), Jan and Forest. All have treated me with respect and patience. Being a woman motorcyclist, I can tell you that the way they treat me is very much appreciated. I have walked out of many shops because they have not acknowledged my presence or taken me seriously. You have a great staff! Thank-you! "
By: Anonymous    Winsted,CT
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"I have to say that this dealership is probably the best I've visited in all areas. From the day I walked in to look at a 2006 Softail (which I bought) I was impressed with the staff here. Paul in sales was great. He explained everything to me. He was knowledgeable, and helpful, and not the lease bit pushy. The chrome specialist was very patient with me as I changed my mind about 5 times, as was the finance guy (sorry I forgot their names). I've been back many times to buy some extra chrome etc. Shane is always very helpful with suggestions & I get the same attention whether I'm there to spend $25 or $400. The reason I came to Gengras in the first place has to do with a problem I had with my old bike (1992 FXRS). I was in New Haven and could not get it started. One of the guys from the service department (again, sorry but I don't remember his name) worked on my bike in the street at 11:00 PM until we finally got it running and he gave me his cell phone # in case I had anpther problem on the way home. I will never go anywhere else."
By: Anonymous    Newington,CT
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"I went in to have some work done on my '01 Low Rider during a beautiful day when I would rather have been riding. Ed down in Service was great and got me in right away to diagnose the problem during an extremely busy day and put extra people on just to get my ride fixed quickly and got me back on the road within an hour or 2. Great job guys your top notch!!! Thanks."
By: Ron    Bolton,CT
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"Very pleasant experience purchasing my first Harley-Davidson 2008 Sportster Nightster XL1200N. Greg Wilson was an excellent salesman and made sure every thing I needed was taken care of. Greg is friendly and helpful! The whole sales staff are friendly and courteous! Gengras Harley will definitely see all my business! Another dealership in the Bristol area lost my business do to their total lack of caring for the customer! Gengras was the complete opposite! I love my new found love for Harley-Davidson Motorcycles! No more crotch rockets for me! Regards, Jason A. Canney"
By: Jason     Meriden,CT
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"Just want to say that Steve (you have two Steves, this is the Steve that ordered my Saddlebag lol) is awesome. I've called a few times for different things and he's been patient with me and takes time to help me out. Overall great customer service. I'm glad you have people like him working there. Makes Jenny a happy shopper :)!!!"
By: jenny    hartford,CT
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"When we decided to purchase our bikes we stopped by many Harley dealers to find the perfect bike for us. We where in the market for 2 bikes a his and hers.On a saturday afternoon we set out to find Gengras and we found ourselves right in the middle of one of the largest rides that Gengras sponsors. Paul came over and was very informational and helpful with all of our questions and concerns we walked out owning 2 beautiful bikes. we have gone back since than for many accessories. we have returned and purchased 4 bikes in all with pauls help. We tell everyone we talk to about Harley dealers about Gengras we don't go anywhere else.thank you Gengras"
By: James and Brinda    Brookyln,CT
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" Jan in sales and mark cormier bent over backwards for me I got to buy the bike of my dreams thank you to Jan and mark and the whole staff at gengras "
By: jonathan    marlborough,CT
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"My husband had his heart set on a screaming eagle, we had no idea that gengras had one on the floor. We went there to just really look around to see what was available. When we ever walked in and saw a 2006 screaming eagle fatboy sitting there, well that just say's it all. I knew that the staff was going to be in for a long haul with my husband he alway's has hundred's of question's and is very time consuming.The first person we spoke to was Mike, Mike introduced us to Jan Wankowicz I think we took up to 4 hours or more of his time this day he was great. He never once seemed to act like he was getting impatient with us or even in a hurry to help another customer. He answered every question my husband asked. That was just the first day there was many day's from there on that we took up of their time until the deal's were done.The staff in parts and service was awesome, they had to of given many hours of time for question's making change's and then changing change's. Then my husband decide's to purchase another bike for me. WHAT A SURPISE. MY husband just brought me to the shop and Jan just started letting me sit on all the different style bike to make sure the bike fit me just right. He was very patient, never seemed like he was just in a hurry to make another sale.Once again changes was need and parts and service was great i really can't say enough. The girl's in clothing to the front desk are very kind, helpful. Everyone just seemed to go out of there way . Everyone worked as a team and it clicked well. I wish all my experience's could be this way where ever I go. Mark was wonderful. We bought our motorcylce's with cash so everything there went great also.The day came and they delivered our motorclyce's what a day THE BEST!!!!! THANK YOU ALL!!!!! I most diffently will recommend anyone to go to Gengra's to purcahse a motorcylce or what ever there needs may be that is the place to go...Oh and i can't forget thank you to the girl's who helped me surpise everyone with pizza. YOUR ALL GREAT"
By: joyce    enfield,CT
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" I can't believe what a great experience it was to purchase my bike from here. Even though I didn't buy the most expensive bike, I was treated as if I did. Greg Wilson was awesome. He answered all of my questions and made me more confident about finding the right bike for my needs. From the finance manager to sales manager to service, there is nothing that isn't top notch. Thank you Greg and everyone @ Gengras HD. You guys are the best!!!!"
By: Shawn    Manchester,CT
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"I would like to say if you are buying or just looking to have a great time talking to people about "Harleys" or "BUELL" or just looking at parts or clothing or just plan coffee talk its all at GENGRASHARLEYDAVIDSON!!! I had walked in and it was so warm and friendly that me and my wife both could not stop talking about how every single person in this dealership was so fun and also had the time to care about my needs and wants in a bike.From the front door to clothing to parts to the service what a great place to shop at. These people are a "WORLDCLASS" harley dealership. I and my wife will allways return to these folks and feel like thay are family to me and my wife.Trust me you go there and see for your self you will see the way they treat, from babys to big boys and girls that like big or small toys to ride of course harleys.We will send everyone thats looking for a great Harley dealershop to buy or just to learn about kind and caring people even their techs are the nicest guys to help you with your needs and will always leave with knowing they will give you all the time to hear you and smile and let you know they will fix it so you have your bike just as new or better and they will fix it like its there own they take pride in there work!!!I own 2 harleys and will always buy from Gengras and I will always bring my bikes to them to get work done with trust knowing its going to be done with care.Trust me they are always there for you and me. Kids and wife get the same happy smiles and help from all at GENGRAS HARLEY STOP BY AND SEE FOR YOUR SELF YOU WILL SEE FOR YOUR SELF HOW GREAT THIS FOLKS ARE HEAR "5"STARS AND MORE AT GENGRASHARLEY EASTHARTFORD CT."10"STARS FROM ME AND MY WIFE THANKS, SEE YOU THERE.WE LOVE OUR"2"HARLEYS SCREAMINGEAGLE and DYNA THANKS TO EVERYONE AT GENGRAS OUR FRIENDS,WE WILL ALWAYS COMEBACK!!!"
By: walter    enfield ,CT
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"The parts and service department associates are Top Notch! "
By: David    Enfield,CT
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"This is my third bike in 4 years purchased from Gengras. My last purchase was not the best overall experience, but the GM, and in particular Lou, the sales Manager, took care of it for me. The lady in clothing is always friendly and helpfull, I will keep coming back as long as they keep the current courtesy and service to their customers."
By: frank    new britain,CT
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"It is nice to do buy a bike from people who understand how important it is to you. They let you take your time, without pressure, and let you build your perfect machine. Thanks Gengras for getting it right."
By: Dan    Simsbury,CT
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"To be honest, when it was Hartford Harley on east/west service roads and Wawarme Ave, I didn't like this dealership. Once it became Gengras Harley the staff was much friendlier, helpful and knowlegable. I am happy with the service and parts departments, they have answered all my questions and have been very helpful, "
By: Anonymous    New Britian,CT
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"In the past year I purchased two bikes from Gengras both times before, during and after the sale the staff there is helpful and respectful towards me and my family, when we enter the dealership. Paul in sales is a true profesional in this type of business. Thanks for everything."
By: Maurice    North Haven,CT
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"Everybody is so friendly. No "pressure" shopping. Everyone of the sales people said hi!to us but let us look around as long as we wanted. Very good experience. I will go back."
By: jeanette    hartford,CT
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"I bought my 2007 Street Glide from Gengras in March 2007. My experience with Jan, Lou, Mark and Lance was very pleasant and rewarding. I must say it is refreshing to be treated with such courteous and professional service. You guys (and girls) go the "extra mile" to satisfy. I have been to other HD dealers in the area in the past, and have not received the same service...not even close. All of the associates in service, parts, and accessories make me feel like they have my best interest in mind. The foxy ladies in the motor-clothes department, and at the front desk are very professional, and pleasant to deal with too! I now have 14k miles on the bike, and have not experienced any major issues with it's performance and quality. It's a true joy to ride! Thanks to everyone at Gengras for making my riding and customizing experience the best it can be."
By: Carl    Granby,CT
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"I travel around the world for my job and experience many Harley-Davidson dealerships and Gengras is one of the best dealerships that I have encountered. They are not a megastore but have the broad offerings and availability that the megastores offer but they have the personalized and friendly touch that a "mom and pop" shop offers. Their service is bar none; without a doubt the friendliest and most helpful folks I have ever encountered. Keep up the GREAT work!!!"
By: Dale    Plantsville,CT
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"I WAS EXTREMELY HAPPY WITH THE PURCHASE OF MY PREOWNED FATBOY.OUR SALESMAN JAN WANKOWICZ WAS GREAT,ALONG WITH THE FINANCING DEPT, IT COULD NOT GET ANY BETTER. THE PARTS DEPT ALWAYS HAS A AWSOME INVENTORY OF IN STOCK PARTS AND HELPFUL PEOPLE.THATS WY I COME UP THERE ALL THE WAY FROM WEST HAVEN. I HIGHLY RECOMMEND YOUR DEALERSHIP TO ALL THE PEOPLE I RIDE WITH."
By: GEORGE    WEST HAVEN,CT
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